By accessing or using our website, related platforms, or any services provided by Alta® (collectively, the “Platform”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use (“Terms”).
All rights, title, and interest in and to the Platform are expressly reserved by Alta®. These Terms govern your access to and use of the Platform and our Services. Please read them carefully before using the Platform. Your continued access to or use of the Platform constitutes your acceptance of these Terms.
Certain provisions of these Terms may limit or exclude the liability of Alta®, require you to assume certain risks or responsibilities, or require you to indemnify Alta®. By using the Platform, you acknowledge and agree to these provisions.
For the purposes of these Terms, “user,” “you,” and “your” refer to any person accessing or using the Platform. “We,” “us,” and “our” refer to Alta®.
1. Introduction and Acceptance
These Terms of Use (“Terms”) apply to your access to and use of the Alta® Studio website, any connected platform, and any services we provide (together, the “Platform”). By accessing or using the Platform, you confirm that you have read these Terms, understood them, and agreed to be bound by them. All rights in and to the Platform are reserved by Alta®.
Please read these Terms carefully before using the Platform. Continued access or use will be treated as your acceptance of them.
Some clauses in these Terms limit our liability, place risk or responsibility on you, require you to indemnify us, or record an acknowledgement of fact on your part. In these Terms, “you” and “your” refer to any person accessing or using the Platform. “We,” “us,” and “our” refer to Alta®.
2. Our Services
Alta® Studio provides creative and digital design services. These may include naming and verbal identity, brand identity and toolkits, campaign development, packaging, social and content systems, animation and motion, and website design and development, including work built on platforms such as Framer. These are referred to throughout as the “Services”.
The specific scope, schedule, fees, and deliverables for any engagement are set out in a separate proposal, statement of work, or agreement between you and Alta®. Where that document conflicts with these Terms, it takes precedence in relation to that engagement.
3. Communication
By using the Platform or sending us an enquiry, you consent to us contacting you by electronic means. This includes email and messaging services such as WhatsApp, Telegram, or equivalent platforms.
We may use these channels to answer questions, deliver Services, request information, issue proposals, and respond to feedback or concerns. You accept that this correspondence forms a normal part of how we work.
4. Your Responsibilities and Warranties
By using the Platform or the Services, you warrant that:
You have read these Terms and will use the Platform in line with them
All information you provide is true, accurate, and complete, and you have made no misrepresentation
You are at least 18 years old, or you have the consent of a parent or legal guardian who accepts responsibility for your use of the Platform
You hold all necessary rights to any material, content, or information you submit to us, and that submitting it does not infringe the rights of any third party
You agree to indemnify us against any claim arising from our use of material you have supplied.
You further agree that you will not:
Upload or transmit content that is unlawful, threatening, defamatory, abusive, discriminatory, or in breach of privacy or confidentiality
Interfere with the proper functioning of the Platform, whether through malicious code, unauthorised access, or disruption of systems
Use the Platform for any purpose that is unlawful or prohibited under these Terms
Infringe any intellectual property right, or help a third party to do so
A breach of this clause is a material breach of these Terms. It may result in immediate suspension or termination of your access, and may lead to legal action.
5. Access and Technical Requirements
The Platform is accessed over the internet. Obtaining and maintaining the hardware, software, and connection needed to reach it is your responsibility.
We do not guarantee that the Platform will operate without interruption, delay, or error, or that it will be compatible with every device or system. Access may be suspended or restricted at any time for maintenance, updates, or other operational reasons, without prior notice.
6. Electronic Messages and External Links
Messages you send to us are treated as received only once we have acknowledged or replied to them. Messages we send to you are treated as received once they have reached your designated channel and are capable of being retrieved and read.
You accept that communication over the internet is not fully secure and may be intercepted, lost, or altered in transit. We are not responsible for the integrity, confidentiality, or security of electronic communications between us, or for any loss arising from them.
The Platform may link to third-party websites or services. We do not own, control, or endorse these and are not responsible for their content, availability, or any consequence of your use of them. You access them at your own risk.
7. Intellectual Property
All content and elements of the Platform, including text, graphics, design, layout, interface elements, code, motion, and branding, are owned by or licensed to Alta® Studio and protected under applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose, subject to these Terms. You may not copy, reproduce, modify, distribute, publish, or otherwise exploit any part of the Platform without our prior written consent.
Any intellectual property you supply remains yours. By submitting it, you grant us a non-exclusive licence to use it to the extent needed to deliver the Services. You agree to indemnify us against any claim arising from that use.
Project work published on the Platform appears with the permission of the relevant clients. Rights in those projects remain with their owners.
We may modify, update, or remove content on the Platform at any time without notice.
8. Disclaimers and Limitation of Liability
The Platform and Services are provided on an “as is” and “as available” basis. We make no representation or warranty, express or implied, as to the accuracy, reliability, availability, or suitability of either. We do not guarantee uninterrupted access, freedom from error, or the absence of harmful components.
To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or special damages, including loss of profit, loss of data, or business interruption, arising from or connected to your use of the Platform or Services.
Where liability cannot lawfully be excluded, our total liability is limited to the greater of the fees you paid us in the twelve months preceding the claim, or [amount].
Your use of the Platform is at your own risk.
9. Indentification
You agree to indemnify, defend, and hold harmless Alta® Studio, along with its team members, partners, and affiliates, from any claim, liability, damage, loss, or expense, including reasonable legal fees, arising from your use of the Platform, your breach of these Terms, or your violation of a third party’s rights. This obligation survives termination of these Terms.
10. Dispute Resolution
If a dispute arises in connection with the Platform or Services, both parties will first attempt to resolve it through good faith negotiation. If that does not succeed, the parties may refer the matter to mediation with an independent third party. If mediation fails, the dispute may be referred to arbitration or to a court of competent jurisdiction in [jurisdiction].
Neither party will publicly disclose a dispute before attempting resolution through the steps above.
11. Termination
We may suspend or terminate your access to the Platform or Services at our discretion if you breach these Terms, or for any other legitimate reason, giving reasonable notice where practicable.
You may stop using the Platform at any time. Termination does not affect any right or obligation that accrued before it took effect.
12. Notices
Notices under these Terms may be delivered by email or through any other channel you have provided. A notice is treated as received once it has been delivered to that channel and is capable of being accessed.
13. General
We may update or amend these Terms from time to time. Changes take effect when published on the Platform, and continued use after that point constitutes acceptance.
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.
Neither party is liable for failure to perform where the cause is beyond its reasonable control, including natural events, service outages, or acts of government.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce a provision is not a waiver of it.
These Terms are governed by the laws of [jurisdiction].
14. Contact
Contact us for any questions regarding these Terms: